Privacy Policy

Stellaray ("Company," "we," "us," or "our") operates the starmatch.co website and associated services (collectively, the "Service"). This Privacy Policy explains our data practices and your privacy rights when you use our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect information in the following ways:

Information You Provide Directly

• Account Registration Data: When you create an account, we collect your name, email address, phone number, date of birth, profile picture, and biographical information.
• Profile Information: You may optionally provide additional details such as interests, preferences, relationship goals, location, employment information, and educational background.
• Communications: When you send messages, chat with other users, or communicate with our customer support team, we collect and store that content.
• Payment Information: If you make purchases through our Service, we collect billing address, payment method details, and transaction history. Payment processing is handled by third-party payment processors who comply with PCI Data Security Standard.
• Verification Data: To enhance security and prevent fraud, you may be required to provide identification verification information.

Information Collected Automatically

• Device Information: We collect information about your device including device type, operating system, unique device identifiers, mobile network information, and device settings.
• Usage Data: We track your interactions with the Service, including features accessed, content viewed, matches made, actions taken, and duration of use.
• Location Data: With your permission, we collect precise or approximate location information through GPS, Bluetooth, WiFi signals, and cell tower data to facilitate location-based matching.
• Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and preferences.
• Log Data: Our servers automatically record information including IP address, access times, pages viewed, referrer information, and error logs.
• Camera and Photo Data: If you grant camera permissions, we collect photographs or videos you capture and upload to your profile.

Information from Third Parties

• Social Media Integration: If you connect social media accounts, we receive information from those platforms including profile data, contacts, and friend lists.
• Other Users: Other users may provide information about you, such as through their contacts, messages, or reports.
• Third-Party Services: We may receive information from background check services, verification services, analytics providers, and advertising partners.

We use the information we collect for various purposes:

Service Delivery and Improvement

• Creating and maintaining your account
• Delivering matching algorithms and recommendations
• Processing transactions and sending confirmations
• Troubleshooting and providing customer support
• Analyzing trends and usage patterns to improve Service functionality
• Developing new features, products, and services

Communication

• Sending service-related announcements and updates
• Responding to your inquiries and requests
• Sending promotional materials and newsletters (with your consent where required)
• Notifying you of changes to our policies or Service
• Sending account reminders and security alerts

Safety and Security

• Preventing, detecting, and addressing fraud and abuse
• Verifying user identity and preventing unauthorized access
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Stellaray, our users, and the public
• Complying with legal obligations and law enforcement requests

Personalization and Analytics

• Personalizing your experience and content recommendations
• Conducting market research and user surveys
• Analyzing user behavior and Service performance
• Creating de-identified or aggregated data for business purposes

Marketing and Advertising

• Displaying targeted advertisements based on your interests
• Measuring advertising effectiveness and campaign performance
• Creating lookalike audiences for advertising purposes

We may share your information in the following circumstances:

With Other Users

Your profile information, matches, and communications are shared with other users as part of the Service functionality. Information shared includes your profile details, messages, and interaction history.

With Service Providers

We share information with vendors and contractors who perform services on our behalf, including cloud hosting providers, payment processors, analytics services, email delivery services, customer support platforms, and verification services. These service providers are contractually obligated to maintain confidentiality and use data only as necessary to provide services.

For Legal Reasons

We may disclose information when required by law, such as in response to subpoenas, court orders, or government requests. We may also share information when we believe in good faith that disclosure is necessary to protect our legal rights, your safety, the safety of others, investigate fraud, or respond to government requests.

Business Transfers

If Stellaray is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

With Your Consent

We may share information with third parties when you explicitly consent to such sharing, such as when you connect external accounts or authorize third-party applications.

Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes without restriction.

We use cookies and similar tracking technologies to enhance your experience and understand how you use our Service.

Types of Cookies

• Essential Cookies: Required for the Service to function, including authentication and security cookies.
• Performance Cookies: Help us understand how users interact with the Service, measuring performance and user experience.
• Functional Cookies: Remember your preferences and settings to personalize your experience.
• Advertising Cookies: Track your browsing across websites to display targeted advertisements.

Third-Party Cookies

Third-party service providers, including analytics companies and advertising partners, may place cookies on our Service. These third parties may use cookies to track your online activities across different websites.

Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features. You may also opt out of certain tracking through industry opt-out mechanisms such as the Digital Advertising Alliance or Network Advertising Initiative.

Do Not Track

Some browsers include a Do Not Track feature. Our Service does not currently respond to Do Not Track signals, but we provide you with choices regarding the collection and use of your data through this Privacy Policy and our account settings.

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and Portability

You have the right to access your personal data and obtain a copy in a portable format. You can access and download your profile information through your account settings.

Correction and Update

You may correct, update, or modify your personal information at any time through your account settings.

Deletion

You have the right to request deletion of your personal data, subject to certain exceptions. We may retain information as required by law or for legitimate business purposes. Upon account deletion, we will remove your profile and associated data within a reasonable timeframe, though backups may be retained for a limited period.

Opt-Out of Marketing

You may opt out of receiving promotional emails by clicking the unsubscribe link in our communications or adjusting your notification preferences in your account settings. Please note that even if you opt out of marketing communications, we will continue to send service-related announcements.

Opt-Out of Data Sales and Sharing

Under certain privacy laws, you may have the right to opt out of the sale or sharing of your personal information. You may submit such requests through your account settings or by contacting us at the information provided below.

Withdrawal of Consent

Where we rely on your consent to process personal data, you may withdraw that consent at any